Top 10 Tips for Renters
Register with Nook, upload a profile photo and provide your details: make your profile personal and help us promote trust between users.
Filter and search based on your storage needs and read listing descriptions carefully to ensure space meets your storage type and access requirements.
Make a list of items you are storing, take photos where appropriate. You must complete the inventory list and send it to Nook to be covered by Nook Property and Goods Guarantee.
Build trust with your host by disclosing the items you are storing.
Ensure your goods are well packed and protected. You are solely responsible for packing and moving the items you want to store.
Be respectful of your storage space and rules set by host. You should leave the space as you found it and be careful when moving things in and out not to damage walls, floors etc.
Communication is the key to a good Renter/Host relationship. Respond promptly, keep to arranged appointments and if you need to change something, notify with plenty of notice.
Complete your payments via Nook payments platform. Nook good and property guarantees, and our terms and conditions are only applicable to the transactions that take place through our site.
After your first transaction, leave a review for the host and Nook. Your referral helps build trust in the community and helps other renters make informed storage space decisions.
If you can’t find what you are looking for today, please head to our Storage Valet page and provide us with the details on the space you are looking for. We will let you know as soon as appropriate space becomes available.
